What is Becky's customer retention rate for Q1, given that she ended with 250 customers and started with 225?

To find Becky's customer retention rate for Q1, you need to understand how to calculate this important metric. The retention rate measures the percentage of customers that a business retains over a certain period of time. The formula for calculating this rate is:

[

\text{Customer Retention Rate} = \left(\frac{\text{Number of Customers at End of Period} - \text{Number of New Customers}}{\text{Number of Customers at Start of Period}}\right) \times 100

]

In this case, Becky ended with 250 customers and started with 225. Assuming no new customers were added during the period, the number of new customers is zero. To determine how many customers were retained, subtract the initial number of customers from the number at the end of the period:

[

\text{Customers Retained} = \text{Customers at End} - \text{New Customers}

]

[

= 250 - 0 = 250

]

Now, plug this value back into the formula along with the initial number of customers:

[

\text{Customer Retention Rate} = \left(\frac{250}{225}\right) \times 100

]

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